Legal Notice – Privacy Policy

Pursuant to the disclosure obligations provided for in Section 10 of [Spanish] Act 34/2002 on Information Society and Electronic Mail Services, you are hereby informed that the website belongs to COMPAC, THE SURFACES COMPANY, with registered offices at Calle Travessera d’Albaida 1, 46727, Real de Gandía (Valencia), Spain, VAT Reg. No. ESB96925342, duly registered in the Companies Register of Valencia and its province, sheet 67, volume 6.502, general section 3.807, page V-69205, 1st registration. Contact: COMPAC, THE SURFACES COMPANY, is the owner of this website, which operates under the trade name “COMPAC”.

These restrictions regulate the use of the COMPAC website. Accessing the website and/or using any of its services presupposes the full acceptance of all conditions of use. COMPAC reserves the right to modify the contents of this website and its services at any time, including its conditions of use.

The user is obliged to use this website in accordance with authorised uses. It is expressly forbidden to use this website or any of its services for any unlawful purposes, in a manner contrary to good faith and the public order, or contrary to user conditions as established hereunder. It is likewise forbidden to make use of this website in any way that may contravene the rights or interests of third parties or prevent the normal use of the website by other users.

COMPAC is in compliance with the provisions set forth in Organic Act 15/1999 on Data Protection, and those of Royal Decree 1720/2007 approving the Regulations of said Organic Act, and strives to ensure the appropriate use and handling of personal data retrieved from users. To this end, all personal data collection forms found on this website provide the user with information on the special conditions for handling data in each case and require acceptance thereof, giving details of the owner of the file, address of the file owner, and the possibility of exercising rights to access, modify, cancel or oppose said handling, the purpose of the data retrieved, and any transmission of data to third parties, where relevant.

All content of this website (brand, trade names, images, icons, design and general presentation of the various sections) are subject to industrial or intellectual property rights pertaining to COMPAC or to third parties. Accessing this website does not imply under any circumstances that COMPAC or the rightsholder: A. authorises or licences said content for use in any way.
B. waives, transmit or assigns entirely or partially any of its rights to said contents (among others, reproduction, distribution or public communication rights).
C. authorises or licences the use of this website and/or its content for any purpose other than that expressly authorised by COMPAC.
D. permits any user to re-sell, re-publish, print, download, copy, retransmit or present any element on this website or any of its content without prior written consent of COMPAC, unless the law should permit, to a reasonable extent, copying or printing of contents for personal, non-commercial use, maintaining unaltered in all cases the copyright and additional identifying data of the rights of COMPAC and/or any other holder of rights to said content.
This website and its contents are protected under international and Spanish laws for the protection of Industrial and Intellectual Property, as individual creations and/or compilations. Users are not allowed to modify or suppress in any way the information regarding these rights as included on the website. All rights to this website and its contents are reserved by COMPAC or the holder thereof.

A. Waiver regarding website function.
COMPAC does not guarantee or pledge that this website and/or its services shall be operative at any given time.
COMPAC is authorised to perform any technical modifications that may be required to improve quality, performance or the efficiency of its system or connection at any time. Unless otherwise expressly indicated, the term of the provision of services from this website is of indefinite duration. Nevertheless, COMPAC may at any time terminate any of its services or disallow access to the website at any time. Provided it is possible, COMPAC shall strive to notify users previously of any interruptions of service.
B. Waiver regarding website content.
The content of any kind included on this website is made available to the general public and facilitates the provision of information, products and services supplied or provided by COMPAC.
COMPAC does not guarantee the reliability, veracity, completeness or updatedness of any of the content provided herein. COMPAC shall therefore not be responsible for any damages, direct or indirect, that may be caused by the use of the information provided on this website.
COMPAC does not guarantee the suitability of the content of this website for any specific purpose. Consequently, both access to this website and the use of any information or content included herein is the exclusive responsibility of the user, and COMPAC accepts no responsible for possible damages derived from the use of the information provided herein.
C. This website may contain links that allow users to access third-party websites.
COMPAC shall not be held responsible for any content of said third-party websites, nor can it guarantee the legality, precision, veracity or reliability of the information they may contain.

COMPAC shall prosecute any breach of these conditions of use, as well as any wrongful use of this website by bringing all civil or criminal actions to which it may have recourse under law.

1. Responsible for the treatment and contact data
This privacy policy applies to all personal data that the user provides to COMPAC CORPORATE, entity responsible for the processing of their data, with address at C / Travessera d’Albaida 1, 46727, Real de Gandía (Valencia), a through the forms or contact channels enabled on your website.
If you wish, you can contact us by email at the following address:

2. For what purpose (s) will we treat your data and on what legal basis?
Your personal data is processed, in accordance with the provisions of the RGPD, on the legal basis and with the purposes indicated below:

a) Consent of the interested party
The processing of your personal data will be done, provided you have given your consent, with the following purposes:
• In case your data has been obtained from the contact form, your data will be treated with the following purposes:
o Address your request, being able to deal among others with responding to your suggestions, doubts, complaints or requests for commercial information. We understand that by filling in the contact form and providing the necessary information, you give your consent to process your data for this purpose.
o Communicate your data to other companies of the Compac Group, or to distributors and marble workers, with the purpose of responding to inquiries, requests, comments, doubts, complaints or any other concern that you have sent us through the contact channels.
• Additionally, if you have given your consent to do so by marking the boxes enabled for this purpose, your data may be used for the purpose of making commercial, promotional and / or advertising, including communications by electronic means .
You may revoke your consent at any time. This also applies if your consent was granted before the entry into force of the General Data Protection Regulation of the EU, that is, before May 25, 2018. It should be noted that the opposition to a certain treatment and revocation of consent is not retroactive.

b) Execution of a contract between the parties
In case your information has been obtained in the registration form of the warrantyof your product, your data will be treated with the purpose of registering the warranty and managing the service of the same for the product that you have acquired.

In this sense, the data requested and marked as mandatory, are necessary to register the warranty and manage the services associated with it, and it is not possible to attend to said purpose if these data are not provided.

c) Legitimate interest
Manage the sending of commercial or promotional communications of a professional nature related to products and / or services that you already have acquired or that you have acquired in the past. Personal data may be processed for the creation of profiles based on internal data whose results allow identifying communications that may be of interest to you based on the products and / or services acquired.
At any time you can object to your data being processed for this purpose following the instructions described in section 7.

3. Automated individual decisions and profile creation
We do not use fully automated decision-making processes, including the creation of profiles, in accordance with what is described in article 22 of the RGPD. If we use this procedure in a timely manner, you will be informed of this and have the right to obtain human intervention in the decision-making process.

4. To which recipients will your data be communicated?
To carry out the purposes previously described, COMPAC CORPORATE has the collaboration of some third party service providers who have access to your personal data and who treat the referred data in the name and on behalf of COMPAC CORPORATE as a result of their provision of services. Specifically, COMPAC CORPORATE contract the provision of services by third-party providers who perform their activity, by way of example and not limitation, in the following sectors: legal advice, multidisciplinary professional services companies, technology service providers, companies providing computer services. Among the suppliers are Salesforce Inc. and Rocket Science Group LLC d / b / a MailChimp, entities located in the United States and adhered to the Privacy Shield.
Also, and only in the case that you give us the consent to do so through the box set aside for this purpose, your data may be transferred in order to meet the request made through the contact form, which may be processed between others to respond to your suggestions, doubts, complaints or requests for commercial information, to Mármol Compac SAU, Compac UK Ltd., Silicalia Portugal Industry and Commerce of Aglomerados de Pedra SA or to distributors, marmolistas or specialized stores in case they have mediated in the original provision of their communication.
5. How long will we keep your data?
COMPAC CORPORATE will comply with the provisions of current legislation regarding the duty to delete personal information that has ceased to be necessary for the purpose or purposes for which it was collected, in case you have provided your data for the registration of the guarantee and management of the guarantee will keep your data during the period of validity of it (33 years).
Your data will be available exclusively to Judges and Courts, the Public Prosecutor’s Office or the competent Public Administrations for the attention of the possible responsibilities arising from the treatment, and only during the periods of description of said responsibilities.
Once these deadlines have elapsed, this information will be definitively eliminated by safe methods.
6. How have we obtained your data?
The personal data that COMPAC CORPORATE It deals with the personal data collected directly from you through the forms enabled on the website.

7. What are your rights when you provide us with your information?
In accordance with the provisions of the General Data Protection Regulations, as well as the national regulations on data protection, you have the right to exercise, if you wish, the rights of access, rectification and deletion of data, as well as how to request that the processing of your personal data be limited, oppose it, request the portability of your data, as well as not be subject to automated individual decisions.
Additionally, in case the personal data treatment described is based on the consent given by you, you can revoke said consent at any time. In this regard, it should be noted that the revocation of the consent given will not affect the legality of the treatment carried out prior to the withdrawal of said consent.
You can exercise the rights described above through the following channels, providing the necessary documentation that allows us to verify your identity (copy of your ID, passport, NIE, etc.):
• In writing, through a request addressed to COMPAC CORPORATE, C / Travessera d’Albaida 1, 46727, Real de Gandía (Valencia).
• By email to the following address

8. To whom can you exercise your claims?
If you understand that your data protection rights have been violated or if you have any claim regarding your personal information, you can contact the Data Controller, whose contact information can be found in section 1.
In any case, those interested can always go before the Spanish Agency for Data Protection, control authority in matters of data protection,, C / Jorge Juan number 6, 28001, Madrid.

The present conditions of use and the services provided on this website are governed by the laws of Spain. COMPAC has no control over the identity or location of users accessing this website. In the event of dispute or disagreement in reference to this website or any of the services provided herein, the parties expressly agree to be governed by the courts and tribunals of Valencia, Spain.